Salesforce has inked a deal to acquire Servicetrace, a leading provider of robotic process automation (RPA). Though the companies haven’t made the purchase price public, Salesforce intends to make Servicetrace part of Mulesoft, the company it bought in 2018 for $6.5 billion.
Servicetrace was founded in 2004 and has had a number of its products rated favorably by analysts, including its intelligent process recorder and scaling technology, as well as its integrated ROI analytics and Kanban board for collaborative projects.
“The combination of integration, API management, and automation is required for companies to scale and increase the speed of work — from streamlining sales operations to speeding up customer case resolution. And that’s why we’re thrilled to bring together Servicetrace’s leading RPA solution with our leading API and integration platform,” Mulesoft CEO Brent Hayward wrote in a blog post announcing the deal.